Getting Started with UC Backup

Opening an UC Backup Account 

1. Read the Service Agreement. 
   

2. Goto the Shopping Cart.
   

3. Login to the shopping cart and select Other IST Services.
   

4. Select the UCBackup service type:
   
   • IST UCBackup
     This is for workstation and laptops.   There is no administrative fee for this system.
     
   • IST UCBackup Server
     This is for servers and there is a $300.00/machine administrative setup fee.
     
   
   Cost announcement on 6/11/2007:   The cost for UCBackup has been reduce to $0.30/GB per month.   This rate will be automatically applied starting June 1, 2007 which you should see on your July 2007 billing.    This rate will also be automatically applied to the users that have subscribed to RESEARCH SUBSIDY ($0.15/GB per month until the funds run out) - for the ones who have not subscribed to RESEARCH SUBSIDY please follow the instructions below.
   
   
   
5. Fill in ALL fields - any unanswered question may delay the registration.  Note the following:
   
   • Order Contact = Primary User for UCBackup Service.
     
   • Technical Contact = Your Technical Contact for UCBackup Service.
     
   • Item Information  = Any additional information about your system including Research Subsidy status (See Below).
   • Preferred node name = If your system uses DHCP or if you expect the system/user to move then provide then you can provide a name for your backup service.   If you do not provide one then either your hostname or the user's name is used.  
     
   • Technical contact CANNOT opt out of receiving weekly reports.  
     
     NOTE:   If your department has a technical team that supports your computers and backups then please coordinate your registration with them.   They may want certain information in the registration.   The IST UCBackup Team is NOT part of your department and will process the information as provided.
     
     
6. Submit the order if you have authorization otherwise click on "Hold Order for review".    This will automatically send an email to your department's reviewers but you may also want to sent them an email concerning this order.
   
   
7. Once the registration is processed then the user or technical contact will received an email from ucbackup@berkeley.edu with the login/configuration information.   NOTE: It is NOT recommend that you proceed to the steps below until you received the login/configuration information.   
   
   
   • Download the Tivoli Storage Manager (TSM) Client here
   • Install the Tivoli Storage Manager (TSM) Client.  For help with installation, click here
   • Configure your TSM client settings.  Configuration instructions can be found here

NOTE:  

Please discontinue the use of the paper application.   If you have submitted one by that method it will still get processed until April 30, 2007.    Also if you have submitted and application via the old method do NOT order it again via the above method as this will cause you to open multiple accounts.  

RESEARCH SUBSIDY
The backup services subsidy for researchers, 50% of the approved standard backup recharge rate, will be applied to qualified accounts beginning February 1, 2007.  The reduced charges will be seen by customers beginning with the March 1 billing.  The current standard backup recharge rate is $0.50 per GB of occupancy, per month.   If a reduction in the standard recharge rate is approved in the future, the 50% research subsidy will apply to the new standard rate.  No reduction in the standard recharge rate is anticipated before March 1, 2007.   The Vice Chancellor for Research has decided that both new and existing accounts will be eligible for the subsidy; instructions for applying online through the UCBackup website are included below.  Note that previously canceled accounts will be handled as new applications.

Based on current overall occupancy for campus backup services, it is anticipated that the subsidy can be maintained for 6-18 months.  At that time, continuing charges for data backed up under the program and maintained on the system may revert to the standard rate in effect at that time.


Here are instructions for setting up the service:

I.   New Service
     1.  Go to http://ucbackup.berkeley.edu:9180/getstarted.html
     2.  Fill in "RESEARCH SUBSIDY" in the Item Information field of the shopping cart.  
          DO NOT PUT THIS IN THE ORDER INFORMATION AS THAT INFORMATION MAY NOT BE SEEN. 

II.  Existing service
     1.  Send email to ucbackup@berkeley.edu with Subject as "RESEARCH SUBSIDY" and the following information: 
          RESEARCH SUBSIDY for
          Tracking #:   
          TSM Node Name:  
          User's Name:
          User's Email Address:
          Tech Email Address:

III. Restarting service that has been previously canceled
     Please follow the process for New Service.